Batch Returns

Access to the Batch Returns system is FREE
for booksellers

It is designed to simplify
the returns process

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By replacing manual communication and paperwork with electronic requests and structured authorisations, Batch Returns removes friction that cause delays. It improves the visibility of credits and strengthens trading relationships across the books industry

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How Batch Returns works

Booksellers create a return request electronically through Batch using clear reason codes, thereby saving you time by reducing the need for calls to customer services

Suppliers receive the request instantly and can review and respond quickly, often within hours; providing you with fast and clear visibility of approved credit

Once authorised, bar-coded labels and picking lists are generated, ensuring a clear and efficient process

The result is a faster, more transparent returns cycle

Batch Returns is FREE for booksellers. 


It integrates seamlessly with Batch Payments and BatchLine POS.

Batch Returns provides a controlled, trackable process that benefits both booksellers and publishers by reducing calls, removing friction from the process and enabling faster access to credit for booksellers.

How will Batch Returns benefit you? 

Booksellers

  • Faster authorisation and credit approval.  Electronic submission reduces waiting time 
  • Less paperwork. No manual forms or phone calls 
  • Clear documentation. Bar-coded Return Authorisation (RAN) labels and picking lists simplify processing 
  • Improved stock accuracy.  Better visibility supports stronger stock control
  • Integrated workflow. Works alongside Batch Payments and BatchLine POS 

Publishers

  • Structured return requests. Standardised electronic communication improves clarity 
  • Accelerated decision cycles. Faster authorisation improves stock oversight 
  • Reduced manual handling. Lower administrative burden
  • Clear audit trail. Improved documentation and tracking 
  • Alignment with industry standards. Supports BIC and wider industry initiatives

To support you in using the Batch Returns system, click the links below for more information and FAQs.   

Batch for fast, efficient
and secure supply chain.
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